❓ Frequently Asked Questions
How do I change my wish after sending it?
+
You can edit wishes that haven't been completed yet. Go to "My Wishes," tap on the wish you want to change, and select "Edit." Note that your partner will see that the wish was edited.
Is my data private and secure?
+
Absolutely! We use bank-level encryption to protect your data. Your wishes and memories are only visible to you and your partner. We never share your personal information with third parties. Read our full Privacy Policy for details.
How do streaks work?
+
Streaks track consecutive days of completing wishes. Complete at least one wish per day to maintain your streak. Longer streaks earn bonus points and unlock special achievements! At 7, 14, 30, and 100-day milestones, you'll unlock special celebration wishes.
What's included in Premium?
+
Premium includes: unlimited photo memories, advanced relationship analytics, priority wish suggestions, ad-free experience, exclusive wish collections, and early access to new features. You can try Premium free for 7 days!
Can I use Remember When for long-distance relationships?
+
Yes! Remember When is perfect for long-distance couples. You can create wishes that can be completed virtually, like "I wish we could watch a movie together tonight" or "I wish you'd send me a good morning selfie." The app helps you stay connected regardless of distance.
How do I cancel my Premium subscription?
+
You can cancel anytime through your device's subscription settings. For iOS: Settings > Your Name > Subscriptions > Remember When. For Android: Google Play Store > Menu > Subscriptions > Remember When. Your Premium features will remain active until the end of your billing period.
What are the 5 Love Languages in the app?
+
The app personalizes wishes based on the 5 Love Languages: Words of Affirmation (compliments, encouragement), Acts of Service (helpful tasks), Receiving Gifts (thoughtful presents), Quality Time (shared experiences), and Physical Touch (affection, closeness). Set your preferences in Settings > Love Languages.
How do notifications work?
+
We send gentle reminders about new wishes, completed wishes, and daily prompts. Our Smart Reminders feature learns when you're most active and sends notifications at optimal times. You can customize all notifications in Settings > Notifications.